April 04, 2017 06:00 PM - April 04, 2017 08:00 PM
Mediation Clinic: Understanding Conflict Hooks at Work

Understanding Conflict Hooks at Work
With Mark Batson Baril & Laura Weiss

Conflict hooks are your personal hot buttons. They come from within you, not really from someone else pressing them, though that's how we generally talk about them (He just presses my buttons). They're based in your identity, or how you see yourself (and want others to see you) in the world.

This powerful workshop provides a door to self-awareness for both individuals and teams. While it is specifically designed for conflict resolution professionals and organizational managers who regularly find themselves in the middle of difficult complex conversations, everyone can learn and is welcome.

Participants will discover and explore their own hooks, how they can anticipate others' hooks, and will walk away with an action based tool that will change the way they understand and approach challenging conversations.

This results driven workshop has been developed by Resologics with permission from Tammy Lenski, author of the book, The Conflict Pivot.

Mark Batson Baril

Mark is Founder of Resologics. Resologics fosters growth in organizations by helping teams harness the power of conflict. Resologics provides conflict advisor services tailored to highly innovative and growing teams and organizations that experience conflict in unique ways.

In addition to their experience as entrepreneurs and business owners, the Resologics Team has many years of experience working as collaborative conflict management consultants with clients including startup companies, international organizations, non-profits, government agencies, large corporations, community organizations, and individuals.

Mark has a B.S. in Business and Personnel Management, earned his Masters in Mediation and Conflict Studies from the Woodbury Institute of Champlain College, and has decades or experience working in a variety of organizations and teams.

Laura Weiss

An architect by training, Laura Weiss has successfully applied her design and management skills to a career that addresses the innovation challenges of organizations across the private, public, and social sectors.

As a skilled strategist, facilitator, and mediator she specializes in helping senior leaders and their teams define service design and customer experience strategies as well as the organizational change requirements that make them actionable.

A lifelong learner, Laura holds a B.Arch. from Cornell University, an M.Arch. from Yale University, an MBA from the MIT Sloan School of Management, and is currently pursuing an M.S. in Mediation and Applied Conflict Studies from Champlain College.

Learn more about Mark, Laura & Resologics @ www.resologics.com.

MCLE: Course approved by the State Bar of California for 2 MCLE credits (provider #9323). $20 processing fee required. Click for MCLE payment.
This mediation clinic is one in a series of monthly clinics sponsored by Community Boards (www.communityboards.org).
JAMS, 2 Embarcadero Center, 15th Floor, San Francisco, CA 94111