CONFLICT COACHING 101
With Betsy Zeger & Cordell Wesselink
November 14-15, Saturday-Sunday | 10:00am - 5:00pm, Pacific Standard Time
What is conflict coaching?
Conflict coaching is a one-on-one session intended to assist and empower individuals to positively address specific conflicts and gain skills and tools to engage in, manage or productively resolve conflict.
Conflict Coaching 101 is an intensive, two-day training that introduces the core principles of conflict coaching. Participants will learn how to apply their current conflict resolution and mediation skills. In addition, they will gain new insights to this unique approach and have opportunities to practice and apply them.
Conflict coaching may be used in both personal and professional environments. It will add a valuable conflict resolution skill set to each participant’s repertoire. It is a dynamic and versatile discipline for professional mediators, school districts, HR Departments, and all companies that work in a team-based structure.
In Conflict Coaching 101, participants will learn to help those with a conflict to:
- Identify personal needs and interests concerning the conflict
- Understand better the other person's needs and interests
- Brainstorm possible solutions and ways to address these needs and interests
- Evaluate and create criteria for selecting possible solutions
Cordell is the Mediation Program Manager for Consortium for Children, which mediates throughout California between adoptive and birth families to help children maintain important relationships after adoption. The former ADR Programs Director at Community Boards, he co-created their Conflict Coaching program. Cordell has a background in counseling with the Marin Suicide Prevention Hotline, Gestalt Process from the Esalen Institute, and has conducted numerous coaching, mediation, and meeting facilitation sessions and trainings. He has a Master's Degree in Negotiation, Conflict Resolution, and Peacebuilding. Visit his website: CoreLinkServices.com.
Betsy is a versatile and highly accomplished Conflict Resolution Specialist with long-term experience in helping clients achieve their goals. Betsy had a 25-year career as an agent and personal manager for composers in the music industry; for the past 13 years she has been a community mediator/facilitator; and Certified Professional Co-Active Life Coach. She also teaches High School students communication, listening, mediation and coaching skills which are used in the Peer Resource classes. Betsy spearheaded and is the Advisory Board Chair of the Tam District High School’s 5 Wellness Centers which support all students with professional in-house social and emotional support. Betsy is a co-creator and co-trainer for Community Boards' Conflict Coaching trainings. Visit her website: BetsyZeger.com.