December 05, 2020 10:00 AM - December 05, 2020 05:00 PM

Sorry, this training is over.

Sorry, registration is currently sold out for this training.

With Cordell Wesselink & Betsy Zeger

December 5, Saturday | 10:00am - 5:00pm, Pacific Standard Time


Special Offer: Have you already taken Intermediate Conflict Coaching? Would you like a refresher? Take advantage of this great offer - register for only $35 and get refreshed!


Intermediate Conflict Coaching is an advanced training that will give you new techniques and tools. You’ll have additional opportunities to practice conflict coaching and get expert feedback. This training is a must for those who have taken Community Boards’ Conflict Coaching 101 training.


In this highly hands-on, one-day training, you will learn when and how to:

  • Use an empathy map to broaden a client’s perspective and help them get more clarity.
  • Effectively use role play with clients to give them a chance to practice effectively communicating.
  • Teach the client effective communication techniques.
  • Work with a client that is really stuck and doesn’t see any good options.
  • End a conflict coaching session and make a referral when coaching isn’t the most effective option.


We will also talk in more depth about assisting clients in coming up with doable action plans and supporting the client to follow through with it. Additional techniques for conflict coaching by phone will also be covered.


Currently not an active Conflict Coach? While focused on conflict coaching, these skills are also useful in mediation, facilitation, consulting, H.R., family situations, and more. We hope you will join us in going to the next level of conflict coaching.



Betsy Zeger
Betsy is a versatile and highly accomplished Conflict Resolution Specialist with long-term experience in helping clients achieve their goals. Betsy had a 25-year career as an agent and personal manager for composers in the music industry; for the past 13 years she has been a community mediator/facilitator; and Certified Professional Co-Active Life Coach. She also teaches High School students communication, listening, mediation and coaching skills which are used in the Peer Resource classes. Betsy spearheaded and is the Advisory Board Chair of the Tam District High School’s 5 Wellness Centers which support all students with professional in-house social and emotional support. Betsy is a co-creator and co-trainer for Community Boards' Conflict Coaching trainings. Visit her website:

Cordell Wesselink
Cordell is the Mediation Program Manager for Consortium for Children, which mediates throughout California between adoptive and birth families to help children maintain important relationships after adoption. The former ADR Programs Director at Community Boards, he co-created their Conflict Coaching program. Cordell has a background in counseling with the Marin Suicide Prevention Hotline, Gestalt Process from the Esalen Institute, and has conducted numerous coaching, mediation, and meeting facilitation sessions and trainings. He has a Master's Degree in Negotiation, Conflict Resolution, and Peacebuilding. Visit his website:


Online via Zoom